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Resume

Instructional Designer

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I am a proven professional, detail oriented, results-driven, with excellent communication, technical, and team building skills. My most recent roles have been as Instructional Designer, Content creator, e-Learning and video Creator, Technical Trainer, Training Admin, and Business Analyst. I hold an MBA with a major in International Business and Marketing, and I am ready to contribute to your team

Professional Experience

9/2019 - 3/2026

Instructional Designer, Technical Trainer

As an instructional designer, I develop engaging eLearning courses that cater to adult learners. My work includes creating interactive modules using Articulate, Synthesia, Videos and other tools to enhance learning outcomes.

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LinkedIn Profile

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Educational Background

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Thunderbird School of Global Management | MBA, International Marketing and Management

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Mills College | Bachelor's Degree in Music

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Skills & Expertise

• Proficient in Articulate RISE and Storyline, enhancing course interactivity.
• Strong knowledge of adult learning theories and instructional design principles.
• Experienced in video editing and multimedia content creation.
• Ability to evaluate and assess online learning effectiveness.

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Tools:

  • Instructional Design: Articulate 360 (Rise, Storyline), Adobe, Camtasia, E-Learning, PowerPoint

  • Video creation: AI, Camtasia, Lumen5, Synthesia

  • LMS Admin:  ExpertUsONE, BlueVolt (for externals/distributors)

  • Technical Trainer: distributor training, course creation, course development, training materials, CEU management

  • AI (Artificial Intelligence): Gemini, Claude, Lovable, Base44

  • Applications: CRMs, Remedy, SAP, Teams, WebEx

  • Software: MS Office, advanced Excel, Attendease, GitHub, Jira, PyCharm, Sales Force, Survey Monkey, TestRail, Visio

  • BA (Business Analyst): business analysis, epic requirements gathering, SDLC phase experience, user stories

  • Management: international, sales/marketing management, product/project management, virtual call center management

  • Sales: B2B, B2C, channel sales management, direct sales management, inside sales, reseller/agent technical sales

  • Marketing: conversion tracking, e-commerce, Google adwords and analytics, PPC campaigns, link building, marketing research, international marketing, marketing plan, promotional campaigns, social media platforms, SEO, optimization

  • Customer Service: adaptable to demanding environments, confident, effective communicator, follow through.

  • IACET certified: managed all CEU and PDH processes, train-the-trainer program, assessments, evaluations, and certifications.

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