About Me

I am a proven professional, detail oriented, results-driven, with excellent communication, technical, and team building skills. My most recent roles have been as Instructional Designer with Learning and Development skills, Content Creator, e-Learning and Video Creator, Technical Trainer, Training Administrator, and Business Analyst. I hold an MBA with a focus in International Business and Marketing, and I am ready to contribute to your team.

Recent Professional Experience

9/2019 - 3/2026

Instructional Designer, Technical Trainer

As an instructional designer, with over six and half years of corporate experience, I develop engaging eLearning courses that cater to adult learners. My work includes creating interactive modules using Articulate, Synthesia, Camtasia, Videos and other tools to enhance learning outcomes.

LinkedIn Profile

Educational Background

Thunderbird School of Global Management | MBA, International Marketing and Management

Mills College | Bachelor's Degree in Music

Skills & Expertise

Proficient in Articulate RISE and Storyline, enhancing course interactivity.
Strong knowledge of adult learning theories and instructional design principles.
Experienced in video editing and multimedia content creation.
Ability to evaluate and assess online learning effectiveness.

Tools:

Instructional Design: Articulate 360 (Rise, Storyline), Camtasia, Paint, Adobe, PowerPoint, eLearning
Video creation: AI, Camtasia, Lumen5, Synthesia
LMS Admin: ExpertUsONE, BlueVolt (for externals/distributors)
Technical Trainer: distributor training, course creation, course development, training materials, CEU management
AI (Artificial Intelligence): Gemini, Claude, Lovable, Base44
Applications: CRMs, Remedy, SAP, Teams, WebEx
Software: MS Office, advanced Excel, Attendease, GitHub, Jira, PyCharm, Sales Force, Survey Monkey, TestRail, Visio
BA (Business Analyst): business analysis, epic requirements gathering, SDLC phase experience, user stories
Management: international, sales/marketing management, product/project management, virtual call center management
Sales: B2B, B2C, channel sales management, direct sales management, inside sales, reseller/agent technical sales
Marketing: conversion tracking, e-commerce, Google adwords and analytics, PPC campaigns, link building, marketing research, international marketing, marketing plan, promotional campaigns, social media platforms, SEO, optimization
Customer Service: adaptable to demanding environments, confident, effective communicator, follow through.
IACET certified: managed all CEU and PDH processes, train-the-trainer program, assessments, evaluations, and certifications.